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3 New Features in Lillio’s Childcare Management Software That Simplify Your Day

Running a childcare center requires constant attention to your team, your families, and the day-to-day operations that keep everything moving. Every day, you’re supporting young children, guiding your educators and welcoming parents, all while keeping operations, billing, and management moving forward.

We know that for many childcare centers, it’s the behind-the-scenes administrative tasks that can really take up most of your energy. Invoices, enrollment, documentation, and constant follow-ups can quietly pull your focus away from your program and the moments that matter most with children and parents.

That’s why our latest updates to the Lillio platform were built with one goal in mind: to better support the way your center runs each day. These feature releases are designed specifically for modern childcare management, helping you simplify operations, strengthen communication, and reduce time spent on manual billing and paperwork. Robust security measures, including data encryption and user-level permissions, are also critical for ensuring data security and privacy in childcare operations.

Childcare director sitting at her office desk, smiling at her computer with her arms up in the air.

Here’s what’s new.

1. Custom Staff Permissions

As your center grows, so does your team. And with growth comes complexity, especially in relation to access, visibility, and protecting sensitive information.

With Custom Staff Permissions, you now have more control over individual staff access, directly inside the Lillio app. Instead of reaching out to our support team or your account manager for help, you can now manage roles instantly, ensuring the right people have the right level of access.

With Custom Staff Permissions, you can:

  • Create and manage administrator roles within your organization
  • Assign staff to a specific center based on responsibilities
  • Adjust permissions instantly as roles evolve
  • Simplify everyday administrative tasks tied to user management

Everything is housed in one secure, user friendly system, so you can protect documents, child records, and internal information while keeping your team moving efficiently.

Billing-Only Admin Controls

We’ve also added Billing-Only Admin permission, one of the most requested solutions from growing childcare centers.

Now, you can create a role that has access to billing, invoices, and payments, and nothing else. This is ideal for bookkeepers or finance partners who need to manage billing without viewing child profiles, medical notes, photos, messaging, or classroom information.

You can also remove billing visibility from staff who don’t need it. That means:

  • Financial reports and invoices stay visible only to authorized users
  • Child profiles remain secure
  • Educators can focus on children without seeing private financial details

It’s smarter management that protects your center, your families, and your business.

Childcare director sitting at her office desk, behind her computer screen, and smiling while she works.

2. Bulk Invoicing That Turns Hours into Minutes

For many childcare centers, billing is one of the most time-consuming parts of running a program, with administrators often having to spend hours on billing and administrative tasks.

Wether it is registration fees, supply costs or a field trip, applying one-time charges across classrooms often means repetitive clicks and manual updates. And when you’re managing large enrollment numbers, those minutes add up quickly.

With Bulk Invoicing inside Lillio’s Billing and Payments platform, you can now:

  • Apply one-time fees to groups of children at once
  • Filter by classroom or enrollment status
  • Create consistent invoices in just a few steps

Instead of updating invoices one by one, you can manage billing across your entire center from a single workflow.

You can also:

  • Add multiple line items to a single invoice
  • Assign revenue to classrooms for clearer reports
  • Send invoices immediately or save drafts
  • Track payments and see which parents still need to payments

By streamlining billing, you reduce repetitive administrative tasks, minimize errors, and can re-focus your time and energy where you want to most.

For many directors and administrators, this bulk invoicing means spending less time managing finances and more time supporting educators, strengthening family relationships, and leading their childcare team with confidence.

3. Digital Incident Reporting

Incident reporting is also essential in every childcare center. But paper forms, manual signatures, and disconnected systems create unnecessary friction for educators and parents.

With Digital Incident Reporting, everything now lives inside Lillio, fully digital, centralized, and secure.

Your team can:

  • Log incidents in real time
  • Collect secure digital signatures from parents
  • Automatically store documents within each child’s profile
  • Maintain accurate attendance tracking tied to child records

Because everything is stored in one place, you can easily generate reports, maintain consistent documentation, and feel confident about your internal management and operations.

Just as importantly, this update strengthens parent communication. Through the Lillio parent app, parents receive real time updates, review incident reports, and sign directly in the app. They have easy access to important information without waiting for paper copies at pickup.

This level of communication helps build trust with families, supports transparency, and reinforces your commitment to safety and strong partnerships.

And because everything is digital, your center can:

  • Track incident history over time
  • Keep records secure and organized
  • Reduce lost paperwork
  • Support internal compliance processes

It’s one more way that Lillio makes daily documentation simpler, while helping educators stay focused on children.

Childcare director standing and leaning on her desk, holding an Ipad and smiling at the camera

Built to Support the Way Childcare Centers Work

These updates weren’t built in isolation. They were created in response to feedback from customers, educators, and leaders across childcare centers.

Each feature strengthens your childcare operations by improving:

  • Role-based access and internal management
  • High-volume billing and payments
  • Digital reports and documentation
  • Ongoing parent communication and messaging

At its core, great childcare management should support, and not complicate your day. Lillio continues to partner with childcare providers across early childhood education to build practical and thoughtful solutions that support real-world childcare operations.

Parent Engagement Tools That Keep Families Connected

Keeping families connected is at the heart of exceptional childcare, and Lillio’s parent engagement tools are designed to make that connection seamless, secure, and meaningful. Our user-friendly parent app gives families easy access to real-time updates, photos, and videos, so parents can stay involved in their child’s day no matter where they are.

With Lillio, childcare centers can rely on a platform that streamlines communication and keeps everyone on the same page. The built-in messaging feature enables better communication between parents, teachers, and childcare providers, making it simple to share updates, answer questions, and celebrate milestones together.

Our management software also supports regulatory compliance and attendance tracking, allowing parents to view customizable reports, track attendance, and access important documents like health checks and immunization records, all in one secure system.

Whether you’re managing a single center or are a multi location provider, Lillio’s scalable and customizable tools help you manage enrollment, scheduling, payments, and communication, all in one place.

Maddie is a Registered Early Childhood Educator with a Master's in Early Childhood Studies. Her specialty is in Children's Rights and she is currently Manager, Content Marketing at Lillio!

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