A Back-to-School Message from Alana, CEO & Co-Founder of Lillio

Dear Lillio Community,

As we step into the 2026–2027 school year, I want to take a moment to reflect on the year behind us—and to recognize the meaningful impact your work has for children and families, every single day.

The past year has brought its share of both challenges and joy for early childhood educators and providers. From navigating ever changing requirements and stretched resources to celebrating first steps and happy drop-offs, you’ve been there for children, families, and your teams through it all. You’ve continued to bring patience, creativity, and care to your work every day—work that isn’t always easy, but makes a real difference in the lives of children and families. 

And now, a new school year begins. There’s excitement in the fresh start, but we also know how much goes on behind the scenes to get there. From managing schedules and enrollment to welcoming new families, staying on top of billing and staffing, and keeping up with the paperwork, ratings & licensing requirements, and countless details that keep your center running, there’s a lot on your plate.

That’s why, over the past year, our team has been focused on finding new ways to make your day-to-day a little easier. We’ve listened closely to your feedback. And worked to streamline everyday tasks, reduce repetitive work, and give you more control over the things that keep your center moving. From new tools to improvements across Lillio, each update has been guided by a simple goal: to save you time for what matters most, and to be your trusted partner in helping your back-office run smoothly and in delivering high quality care. 

I also want to recognize our incredible team behind this work. I’m so proud of the thought, care, and countless hours our product, engineering and customer teams have put into bringing these improvements to life. Every feature represents collaboration, problem-solving, and a genuine commitment to making Lillio a better partner for educators everywhere. 

As we begin another school year, I hope you feel proud of everything you’ve done to get here, excited for what’s ahead, and supported by the community around you. Whether you’ve been part of Lillio for years or are just getting started, we’re grateful to be a small part of your journey.

Here’s to a new school year filled with meaningful moments, new possibilities, and a little more time for what matters most. Wishing you, your teams, and the children and families you serve a wonderful start to the 2026–2027 school year.

Warmly,

Alana Frome
CEO & Co-Founder, Lillio

What’s New in Lillio: Feature Roundup

We’ve been working behind the scenes to make everyday tasks easier, faster, and more flexible. Here’s a look at some of the updates now available in Lillio!

Online Registration & Waitlist

Make it easier for families to register and for your team to keep track of where every application stands.

• Custom Digital Onboarding Packages: Add e-consents, document requests, and required forms directly to your registration process.
• End-to-End Status Tracking: Easily track families from New to In Progress, Ready to Review, Approved, and Enrolled.
• Public Links & Direct Invitations: Share an application link publicly or send a personalized invitation directly to a family.

Registration Fees

Collect registration fees as part of the enrollment process.

• Flexible Online Setup: Add custom fees, amounts, and due dates to registration packages.
• Parent App Payments: Let families view and pay registration fees directly through the app.
• Automated Workflow: Track fee statuses and automatically move invoices from Ready to Sent.

Incident Reporting

Document incidents, collect signatures, and keep families informed—all in one place.

• Centralized Dashboard: Record incidents through a guided workflow and easily find past submissions.
• Digital Parent Signatures: Collect required signatures directly through the app.
• Real-Time Communication: Keep families informed throughout the day with timely updates about incidents. 

Mass Invoicing

Send one-time invoices to multiple children at once.

• Bulk Invoice Generation: Create and send one-time invoices across entire classrooms or custom groups in one step.
• Targeted Filters: Filter by enrolled or pre-enrolled children to make sure fees go to the right families.
• Automated Delivery: Send invoices automatically as they’re created, with less manual follow-up.

Bulk Absence Scheduling

Update planned absences for multiple children at once.

• Single-Workflow Management: Record absences across groups of children for holidays, closures, weather, or other planned changes.
• Improved Accuracy: Make one update instead of entering absences child by child.
• Less Admin Work: Quickly handle schedule changes without repetitive data entry.

Bulk Graduation

Move children into their next classroom or program with fewer steps.

• Group Record Updates: Graduate multiple children at once instead of updating each record individually.
• Smooth Program Transitions: Easily move groups of children as they advance to new classrooms or programs.
• Cleaner Records: Keep enrollment statuses and child records up to date while preserving their history.

Self-Serve Administration & Permission Controls

Give your team the right access without giving them access to everything.

• Billing-Only Admin Access: Give specific administrative team members access to invoices, tuition plans, ledgers, and subsidies—without access to child or classroom records.
• Non-Billing Admin Access: Give classroom-focused staff access to rosters, activities, child profiles, and reports—without access to billing information.
• Self-Serve Staff Access Management: Add, edit, or remove center-level admin permissions anytime through your Logins & Configurations.

Classroom Roster Refresh

A simpler way to manage your classroom rosters and take action on multiple children.

• Status-Based Navigation: Quickly switch between Enrolled, Upcoming, and Graduated children.
• Fast Search & Direct Actions: Find children quickly and check in/out, update profiles, or log notes from one place.
• Multi-Select: Select multiple children at once to make bulk updates across your classroom.