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How to Market Your Childcare Center for the New School Year

As the new school year approaches, childcare centers and early learning programs are looking for ways to boost enrollment, build brand awareness, and connect with new families. Whether you’re a seasoned childcare provider or a new daycare business owner, developing a marketing strategy that resonates with your target audience is essential to ensure success and growth. In this guide, we will explore the most effective child care marketing strategies to help you market your childcare center for the new school year.

Understanding Your Target Audience

Before diving into your marketing efforts, it’s crucial to identify your target audience. In the childcare industry, your target audience primarily includes parents and caregivers of young children, especially prospective parents looking for high-quality childcare services. It’s important to recognize that new families looking to enter childcare for the first time, local parents who may already have a child at your center, and families who are looking to switch childcare providers will all have different needs and concerns.

Your messaging should speak directly to the needs of each of these prospective families, addressing concerns such as child development, safety, and the quality of the childcare program you offer. By understanding the specific concerns and desires of different groups of parents in your local community, you’ll be able to craft a more effective marketing plan and boost enrollment.

Family of four having an introduction meeting with a childcare center director

1. Develop a Strong Online Presence

In today’s digital world, having a strong online presence is critical for attracting new families to your childcare center. Potential customers often begin their search for childcare providers by conducting online searches, so it’s important to ensure your daycare center shows up in search results.

a) Leverage Google Business Profile and Google Maps

A vital tool in your childcare marketing strategy is creating and optimizing your Google My Business profile (now part of Google Business Profile). This free tool allows your childcare center to show up in local searches on Google and Google Maps when prospective parents are looking for daycare centers near them. Ensure that your profile is complete, with up-to-date information like your phone number, website, address, and hours of operation.

It’s also important to include keywords related to your childcare services in your business description and posts. This will help you improve your local SEO (Search Engine Optimization) ranking, making it easier for potential customers to find your childcare services when they search online.

b) Utilize SEO to Improve Visibility

Search engine optimization (SEO) is a long-term strategy for improving your website’s ranking in search engine results. By using targeted keywords like “childcare center,” “daycare business,” “childcare services,” and “early childhood education,” you can improve your chances of ranking higher when prospective families are looking online for a childcare provider in your area.

Regularly update your website with fresh content, such as blog posts on child development or exciting events in your childcare program. Not only does this improve your SEO, but it also provides valuable content to your audience.

2. Social Media Marketing

Social media is one of the most powerful tools in your childcare marketing strategy. With billions of active users on social media platforms like Facebook, Instagram, and LinkedIn this channel is a great way to connect with parents and prospective families.

a) Create Engaging Content on Social Media Platforms

Social media marketing allows you to interact with your audience, showcase your childcare center’s environment, and highlight your program’s unique features. Share photos and videos of daily activities, educational materials, and happy children engaged in fun learning experiences (be sure to get consent from families or leave children’s faces out of the photos). This helps build trust with prospective families and shows the quality of care your childcare center provides.

Regularly update your social media platforms with informative posts, tips for parents, and highlights of your childcare center. Encourage current parents to tag your daycare center in their posts and share their positive experiences, as word-of-mouth can be one of the most effective marketing tools.

b) Host Contests, Giveaways, or Incentives

Consider hosting contests, giveaways, or special promotions for new families. You can offer discounts or gift cards to local stores  to parents who refer friends or family members to your childcare services. This will not only increase engagement on your social media platforms but also encourage referrals that bring in new families.

3. Open Houses and Hosting Events

Childcare center owner welcoming two parents in for a school tour

An open house is an excellent opportunity to give prospective families  a firsthand look at your center and meet the staff members. Hosting events at your childcare center can be a great way to attract local families, showcase your childcare program, and build relationships with new parents.

a) Promote Events Through Social Media and Local Businesses

Make sure to promote your open house events through social media, your website, and through partnerships with local businesses. Reach out to other businesses in your area, such as local gyms, coffee shops, or pediatricians, to share flyers or posts on their social media platforms about your open house. Partnerships with local businesses can help build awareness of your childcare center within the community.

4. Email Marketing and Parent Communication

Email marketing is an essential tool for maintaining communication with both current and prospective parents. Send out regular newsletters with updates about your center, upcoming events, and important childcare information. Use email campaigns to promote special offers, new enrollments, or referral programs.

Ensure your messaging aligns with your audience’s interests, such as child development tips, educational resources, and fun family activities. Additionally, automated emails can be a great way to nurture prospective parents who may have shown interest in your services but have not yet enrolled.

5. Collect and Showcase Testimonials and Positive Reviews

Testimonials and online reviews can have a significant impact on your marketing efforts. Positive reviews from current parents not only increase your credibility but also help build trust with prospective families. Ask satisfied parents to leave reviews on platforms like Yelp, Google, and other online directories. Encourage them to share their experiences and the ways your childcare services have positively impacted their child’s development.

Displaying testimonials on your website and in your marketing materials can also help highlight the benefits of your childcare services. Video testimonials are especially powerful because they allow prospective parents to hear directly from other families.

Mom holding her baby while smiling at her phone reading reviews of her childcare center

6. Word-of-Mouth Marketing

Word-of-mouth marketing is one of the most powerful tools for childcare center owners and directors looking to boost enrollment. When satisfied parents share their positive experiences with friends, family, and community members, it builds trust and credibility in a way that traditional advertising cannot. Encouraging referrals through incentives, online reviews, and parent testimonials can help amplify your center’s reputation and attract more families. Additionally, fostering a strong sense of community within your center—through parent events, social media engagement, and open communication—can turn current families into enthusiastic advocates who actively promote your program.

7. Create and Use High-Quality Marketing Materials

Marketing materials such as brochures, flyers, and business cards are great tools for reaching local families and businesses. Ensure that your marketing materials are professional, informative, and visually appealing. Include key information about your childcare program, pricing, and the unique features of your program.

Make these materials available at community events, local businesses, and through your open house. Additionally, consider creating digital versions of your marketing materials for easy distribution via email or social media.

8. Develop Partnerships with Local Community Organizations

Building partnerships with local organizations, such as libraries or playgroups can help increase the visibility of your childcare services. These partnerships allow you to tap into networks of parents who may be looking for childcare services in your area.

You can collaborate with these organizations on events, share flyers, or simply promote each other’s services through your respective marketing channels. Building relationships within your local community can help attract new families and build a strong reputation for your childcare center.

9. Use Childcare Management Software to Streamline the Waitlist and Enrollment Process for Families

Childcare center director sitting at her desk, on her phone, working on center enrollment

Managing waitlists and enrollment manually is often time-consuming and prone to human error. As your childcare center grows and demand increases, it can quickly become overwhelming. Childcare management software like Lillio can automate many of these tasks, ensuring that your center remains organized and efficient. Lillio’s robust features allow you to track applications, manage waitlist status, and communicate with families seamlessly, ultimately boosting enrollment and improving parent communication.

a) How Lillio Simplifies Waitlist Management

Lillio’s waitlist feature is specifically designed to help childcare providers manage growing demand, streamline the process for families, and reduce administrative work for staff. Here’s how it works:

Step 1: Set Up Online Registration: Lillio’s dashboard allows directors to upload documents, customize e-consents, and configure permissions in one place, ensuring all prospective families have access to the same resources and that you’re prepared when new families join the waitlist. This online registration eliminates paper forms, speeds up the process, and reduces errors.

Step 2: Add Registrations and Assign Waitlist Status: Enter a child’s details into the system and add them to the waitlist if no spot is available. Lillio organizes applications and waitlist status, ensuring no child is overlooked and allowing better communication with families about their child’s status and potential availability.

Step 3: Invite Families to Complete Registration Documents: Once on the waitlist, families receive an invitation to submit required forms through the parent portal. This saves time and ensures families are prepared when a spot opens, eliminating delays and streamlining the transition from waitlist to enrollment.

Step 4: Review and Approve Registrations: After all documents are submitted, you can easily review and approve applications through Lillio’s parent portal. If space becomes available, you can quickly enroll the child, with all registrations and waitlist statuses organized for easy navigation.

b) Improved Parent Communication

With Lillio’s intuitive system, parent communication becomes a breeze. The software allows you to send important updates, reminders, and notices to parents instantly,  keeping them in the loop throughout the waitlist and enrollment process. You can notify families of available spots, required documents, and other key information directly through the platform or via email, streamlining your communication efforts and ensuring you never miss an important update.

Additionally, parents can easily track their child’s status and progress in real-time, which leads to a higher level of trust and satisfaction. Efficient communication is one of the core aspects of providing excellent childcare services and can make all the difference in attracting new families and boosting enrollment.

d) Showcase Your Commitment to High-Quality Services

Adopting childcare management software like Lillio signals to prospective families that you’re committed to providing top-tier care and organization. The seamless management of applications, waitlists, and parent communication not only improves internal operations but also highlights your dedication to creating a smooth experience for families from the moment they inquire.

By implementing this technology, you show your dedication to efficiency, transparency, and professionalism. This can help set your childcare business apart from competitors who may still rely on outdated or manual methods, improving your chances of attracting new families and boosting enrollment numbers.

Childcare center owner sitting at her computer, smiling at the camera

Conclusion

Incorporating childcare management software like Lillio into your marketing strategy can drastically streamline your waitlist and enrollment processes while improving parent communication and enhancing your overall service quality. With features like online registration and real-time notifications, Lillio helps you keep everything running smoothly. These improvements not only reduce administrative time and effort but also build trust with prospective families and demonstrate your commitment to providing high-quality childcare services. 

Ready to simplify your waitlist process? Request a demo today and see how Lillio’s enrollment and waitlist features can transform your childcare center! Click here for more information!

Maddie is a Registered Early Childhood Educator with a Master's in Early Childhood Studies. Her specialty is in Children's Rights and she is currently a Content Strategist for HiMama!

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